Frequently asked questions
Everything you need to know before you buy or sell with TaaN.
Never. We only trade through in-game, face-to-face delivery. We will never ask for your account password, email password, or any login credentials, not by chat, not by email, not for any reason.
No. Guest checkout is available for every order, just provide your email and in-game character name at checkout. Creating an account is optional and only helps you track order history and write reviews faster.
All orders are delivered face-to-face in-game. After checkout, our team contacts you to agree on a time, meets your character in the game, and hands the trade over directly.
Yes. Use the Order Tracking page and enter your order number plus the email used at checkout to see live status, no account or login required.
We accept crypto (BTC, ETH, USDT via NOWPayments), PayPal, and VNPay. All prices are shown in USD before you pay.
Yes, but only for orders that have been completed and verified — every review on our Reviews page comes from a real, verified purchase.
Contact us via live chat or Discord with your order number. Our team will investigate and, if eligible, process a refund according to our Refund Policy.
Yes. The stock shown on each product page reflects our real inventory. If an item is temporarily out of stock, we show an estimated restock time instead of hiding it.